Senior Analytics Engineer - Shared Technology (Incident Management)

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Job Description:

Do you have excellent critical thinking skills and enjoy working quickly to solve emerging challenges?

If so, look no further! We are looking for a Senior Analytics Engineer to be a member of our top performing Incident Management team at King. You will get the opportunity  to work across multi- disciplinary departments across the Kingdom to detect various types of game related incidents. A large part of your role will be to own strategic projects, such as real- time anomaly detection where we work with external parties.

This role is a combination of Data Engineering, Data Science and Product Management fields. 

You will have opportunities to work on business critical projects that make a significant impact within the organization. We strive for excellence and take pride in being one of the highest- performing teams at King. Our team members feel a sense of belonging and purpose. They understand that their work is meaningful and that their contributions make a difference.

Your role within our Kingdom

You will be working collaboratively across all parts of the business to crack company- wide problems in how we operate our business.

Reporting to the Associate Director of Incident Management Technology, you will:

• Lead our main project of real- time anomaly detection that detects short term and long- term anomalies/trend shift on company KPIs

• Understand the real- time data landscape at King and thrive for opportunities to innovate new ways to detect incidents, analyze both business and technical trends

• Understand GCP ecosystem and its monitoring

• Design and maintain real- time data pipelines, batch ETLs and API integrations

• Design data models for root cause investigation

• Work closely with the Incident Operation team, to provide anomaly detection and analytical capabilities

• Foster strong relationships with other key functions across King, such as Game Studios and Shared Tech Engineering, as well as to support their needs around monitoring and anomaly detection

• Business Insight: Be able to understand the problems and issues our games and business wants to solve, and then defining the right data, analysis or interpretation to lead to the right recommendations and decisions

• Recognize opportunities and risks in incident prevention area

Skills to create thrills:

• You are a passionate problem solver with the ability to draw data driven insights that will add real value to King

• Experience working in a commercial data team, providing business insights and models which lead to data informed business decisions

• Stakeholder management: working with business users on requirement gathering  or maintaining a data product. 

• Communication: Designing good ways of communicating, visualizing or reporting your results/analysis so that they are clear and unambiguous

• Experience working with cloud- based environments (GCP, AWS)

• Experience building data models with SQL and Python

• Experience working with API’s

Bonus points

• Solid understanding or passion for the games industry

• Experience with Anomaly Detection tools and processes

• Understanding of AI/ML workflows

• Pragmatic problem- solver – someone who looks for solutions rather than worrying about problems

• Product Owner or data consulting experience

• GCP certification

While we value dedication and commitment, we also understand the importance of work- life balance. We promote a healthy work- life integration where you can manage your responsibilities effectively while maintaining a fulfilling personal life. Our aim is to create an environment where you can thrive both professionally and personally.

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