Customer & Game Support

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We’re the Kingsters our players count on to resolve their issues, and the gatherers of insights that raise service levels across the Kingdom.

We’re working together to build strong communities inside and outside.

Our Game Support team are the friendly, human voices that guide our players back to enjoying the games they love most. We offer everything from tips and tricks, to live technical support. We’re the heroes acting swiftly to resolve those pesky problems that occasionally arise for our players.  

Just behind the front line, you’ll find Ops Support. With our ear so close to the players, we’re perfectly placed to gauge the health and success of our games. We turn that feedback and data into gold. Our insights have a huge impact on every realm of the Kingdom, from studio to corporate.

If you’ve got the gaming obsession to offer timely wisdom to trapped players, and the compassion to engage those who need our technical support most, check out our open roles.