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Senior User Researcher

V4P FEB19 014


Technology & Development

Job Description:

We are looking for a talented and experienced Senior User Researcher to join our Fiction Factory team to help the team gather data on our users.

Over 3 billion unique devices have our Game Engine, Fiction Factory installed. Our engine powers King’s biggest franchises like Candy Crush, Bubble Witch, Farm Hero, and Pet Rescue. The Fiction Factory technology is made up of a highly optimised game engine capable of high quality 2D and 3D mobile gaming across a huge range of mobile devices.

A key part of this role is to be involved during production as you collaborate with the team by sharing their designs to users and gathering feedback for the team. You’ll also be involved in moderating interviews, to collecting data from surveys, which will enable the team to have a user- centric approach.

This role is suited to someone that’s curious to discover and attempt to forecast outcomes for a product and then validate those ideas.


Your role in the Kingdom

  • Lead all phases of research and deliver compelling study findings with concrete insights for teams in the form of workshops, written reports and presentations.

  • Manage and maintain relevant documentation to support research initiatives.

  • Partner with product team members (including UX Designers, Product Managers, etc.) to build research plans based on team goals and priorities.   

  • Apply your research skills to identify users needs, pain points and opportunities and help guide teams into making informed user- centric decisions.

  • Collaborate with Product Managers and Product Designers to create and uphold the teams vision for the product.

  • Help promote a culture of research with the wider product team.

  • Embracing a healthy feedback culture; we encourage our UX Researchers to give and receive constructive feedback as we strive to make even better products together.


Skills to create thrills

  • Relevant Senior level experience or extensive mid level experience as a UX Researcher

  • Expert in qualitative and quantitative research methods and user behavior analysis

  • Experience facilitating in- person and/or remote lab studies such as focus groups and interviews

  • Experience creating and maintaining research reports

  • Experience creating surveys

  • Experience facilitating workshops with cross- functional teams

  • Experience with guidance and mentorship

  • Understands fundamental statistics

Bonus points

  • Experience with creative software tools (for example, any of the following: graphic design, programming, 3D modeling, animation)

  • Extensive knowledge in Human- Computer Interaction, Psychology, or related fields, from industry experience or academic background.

  • Experience in marketing and branding validation

  • Game development experience

About King

King is the game developer behind the world- famous Candy Crush franchise, as well as mobile game hits including Farm Heroes, Bubble Witch and Pet Rescue. Candy Crush is the top- grossing franchise in US app stores, a position it has held for the last two years, and King’s games are being played by 245 million monthly active users as of Q3 2021. King, which is part of the Activision Blizzard group since its acquisition in 2016, employs nearly 2,000 people in game studios in Stockholm, Malmö, London, Barcelona and Berlin, and offices in San Francisco, New York, and Malta.

A Great Saga Needs All Sorts of Heroes

Making games is fun. Especially when you do it with people who share the same idea of what makes a good workplace great. We design games for everyone, no matter where they are or who they are, and we employ all sorts of people from all kinds of backgrounds to bring them to life. Truth is, we simply cannot expect diversity in our players and originality in our games without first nurturing it in our people. A great saga needs all sorts of heroes.

Making the World Playful

Making the World Playful is what inspires us to create new experiences and raise the bar. It’s what makes King a place where we can all dream bigger, continue to add innovation to our games, broadening the portfolio and exploring new territories in mid- core and casual. We take the art and science of gaming to the next level through our curiosity for the unexplored, passion for games, respect for each other and love for our players - and we’re not afraid to have fun along the way. In fact, together with our parent company Activision Blizzard and experts around the world, we believe having fun is good for you. There has never been a better time to join us. We're dreaming bigger and see a world of possibilities ahead. If you share our passion, our values, and our hunger to shape the future, join us in Making the World Playful!

Applications need to be in English.
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King in Barcelona

“Even if you came to Spain to try and become the next Messi, there may still be a job in Barcelona for you.”

Barcelona is energetic, avant-garde and has the self-confident swagger of an ever-growing city. Our Barcelona Kingdom fills 6 floors in the heart of the 22@ district – a district that’s at the centre of innovation in the city.

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Relocation Guide

Here at King, we know moving to another country is a life changing decision.

That’s why we’ve gathered everything essential in this easy-to-read-guide. This way you can enjoy your time fully when you get here – like rolling down the Ramblas, taking a siesta or finding your seat (out of 99.786) at Camp Nou.

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Technology & Development @ King

V4P FEB19 014

Technology & Development

We create unforgettable games that are loved by hundreds of millions of players around the world. Every day we experiment, prototype and challenge the norms.

Browse all of the roles

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