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Candidate Experience Specialist


Job Description:

Job Title:            Candidate Experience Specialist (12 month FTC)

Department:     HR


Location:            EMEA

Your Mission

As a Candidate Experience Specialist you will be responsible for you will be responsible for providing exceptional customer service to candidates, recruiters, and hiring managers within specific business groups and/or functions across all of ABK. Our goal is to own the operational backbone of a candidate’s journey through the Talent Acquisition process. Along this journey, we strive to provide an inclusive, compelling, and authentic representation of Activision- Blizzard- King for every candidate.

This is a 12 month fixed term contract position.

Your role:

  • Provide operational support to Talent Professionals through creating job descriptions, posting requisitions, acquiring approvals, and managing the RWA process.

  • Coordinate interview logistics, including scheduling, travel, and Zoom interviews (if needed) all while facilitating effective and close communication between the candidates and recruiters.

  • Provide an exceptional candidate experience by making the candidate feel comfortable and welcome, virtually or in person.

  • Meet and exceed performance and service level metrics for timeliness, accuracy, and customer service.

  • Maintain comprehensive knowledge of TA processes, compliance regulations, referral policies, background check classifications, and remote work legal requirements.

  • Represent candidate experience with excellence and professionalism while cooperating with senior leaders of supported business groups.

  • Assist with recruiting/candidate expense reimbursements as requested.

  • Maintain candidate records through candidate profile attachments and merging candidate profiles when hiring previous employees/contractors.

  • Provide additional support to Talent Professionals, including creating offer letters and new hire packet generation.

  • Partner with Employee Experience, IT, and People Tech to ensure a smooth new hire handoff.

  • Process candidate relocation requests.

  • Coordinate and set up recruitment events for conventions, job fairs, and recruitment mixers.

  • Facilitate bi- weekly department meetings.

  • Move candidates, disposition candidates, administer NDA / confidentially documentation, verify pre- hire documentation, initiate background check, validate/verify legal business entity pre- hire,  edit requisitions, and close requisitions in Workday.

  • Participate in special projects dedicated to innovation within the candidate experience space and focused on technical capabilities, engagement, onboarding, or data metrics.

  • Additional assignments as requested.

Player profile:

  • Exceptional organizational and detail- oriented skills with the ability to work on multiple tasks simultaneously

  • Exceptional professional written and verbal communication skills.

  • A proactive hospitable attitude

  • Ability to maintain confidentiality and interface with individuals at all levels, both inside and outside the organization

  • Strong initiative. Self- driven and able to deliver results with minimal supervision

  • Proven experience designing and implementing new processes; a passion for process and achieving efficiencies

  • Demonstrated ability to prioritize, meet deadlines, make decisions, and change course of action quickly

  • Anticipate needs of employers to stay one step ahead of the game and provide the best support possible

  • Proficient knowledge of Microsoft Word, Outlook, Excel

About King

King is the game developer behind the world- famous Candy Crush franchise, as well as mobile game hits including Farm Heroes, Bubble Witch and Pet Rescue. Candy Crush is the top- grossing franchise in US app stores, a position it has held for the last two years, and King’s games are being played by 245 million monthly active users as of Q3 2021. King, which is part of the Activision Blizzard group since its acquisition in 2016, employs nearly 2,000 people in game studios in Stockholm, Malmö, London, Barcelona and Berlin, and offices in San Francisco, New York, and Malta.

A Great Saga Needs All Sorts of Heroes

Making games is fun. Especially when you do it with people who share the same idea of what makes a good workplace great. We design games for everyone, no matter where they are or who they are, and we employ all sorts of people from all kinds of backgrounds to bring them to life. Truth is, we simply cannot expect diversity in our players and originality in our games without first nurturing it in our people. A great saga needs all sorts of heroes.

Making the World Playful

Making the World Playful is what inspires us to create new experiences and raise the bar. It’s what makes King a place where we can all dream bigger, continue to add innovation to our games, broadening the portfolio and exploring new territories in mid- core and casual. We take the art and science of gaming to the next level through our curiosity for the unexplored, passion for games, respect for each other and love for our players - and we’re not afraid to have fun along the way. In fact, together with our parent company Activision Blizzard and experts around the world, we believe having fun is good for you. There has never been a better time to join us. We're dreaming bigger and see a world of possibilities ahead. If you share our passion, our values, and our hunger to shape the future, join us in Making the World Playful!

Applications need to be in English.
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“If it’s a lunchtime battle on the foosball table you’re after, let’s hope you find the London job you’re looking for.”

Our Kingdom is in lively Soho, right in the heart of the West End in the centre of the city.  We’ve taken over four floors of the landmark Ampersand Building and turned them into a leafy hub (look out for the trees…) plus there’s a sweet terrace with inspirational city views.

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Relocation Guide

Here at King, we know moving to another country is a life changing decision.

That’s why we’ve gathered everything essential in this easy-to-read-guide. This way you can enjoy your time fully when you get here.

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