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Product Manager - Loyalty

London 164


Technology & Development

Job Description:

  • King's aim is to create a robust and world class loyalty program for its players. The newly formed Loyalty & VIP team is responsible for establishing a market leading loyalty strategy and program that will be the first of its kind in the gaming industry. This team will continuously refine and evolve the program and other ongoing loyalty initiatives to drive member growth, increase player engagement, maximize business value, and reduce platform churn.

  • This role is critical in taking our Minimum Viable Product from a soft launch phase into a best- in- class loyalty program. A new Product Development Manager will work with cross- functional teams and the core Loyalty & VIP team to drive documented requirements, develop user stories, and translate strategy into plans so we continuously develop the product aligned to player insight and feedback. This person will be focused on delivering the product vision and will report into the loyalty Product Lead.

Your role within our Kingdom:

  • Help establish product/business requirements and cross- functional alignment.

  • Collaborate with project sponsor and team leads to shape the experience and strategic direction of our product.

  • Work together with cross- functional teams to design and build engaging player experiences and features.

  • Provide stakeholders with regular or ad- hoc updates on the performance of the product/features.

  • Strong problem- solving capabilities evidenced by a proven ability to quantitatively and qualitatively analyze product concepts, strategic opportunities, and competitive threats.

  • Monitor, analyze and extract insights from the performance of the products and features you work on.

Skills to create thrills:

  • Prior experience in customer facing products, designing and/or deploying products or features that improve engagement and monetization.

  • Excellent verbal and written communication skills and the ability to prepare clear and concise stakeholder- ready documents.

  • Experience working as Product Manager or a similar role in an agile software development environment.

  • Working in a humble and open manner, with a willingness to both teach and learn from your colleagues.

  • Passion for building products that people love to use.

  • Growth mindset.

Bonus points:

  • Experience building loyalty programs

  • Experience in gaming industry

About King

King is the game developer behind the world- famous Candy Crush franchise, as well as mobile game hits including Farm Heroes, Bubble Witch and Pet Rescue. Candy Crush is the top- grossing franchise in US app stores, a position it has held for the last two years, and King’s games are being played by 245 million monthly active users as of Q3 2021. King, which is part of the Activision Blizzard group since its acquisition in 2016, employs nearly 2,000 people in game studios in Stockholm, Malmö, London, Barcelona and Berlin, and offices in San Francisco, New York, and Malta.

A Great Saga Needs All Sorts of Heroes

Making games is fun. Especially when you do it with people who share the same idea of what makes a good workplace great. We design games for everyone, no matter where they are or who they are, and we employ all sorts of people from all kinds of backgrounds to bring them to life. Truth is, we simply cannot expect diversity in our players and originality in our games without first nurturing it in our people. A great saga needs all sorts of heroes.

Making the World Playful

Making the World Playful is what inspires us to create new experiences and raise the bar. It’s what makes King a place where we can all dream bigger, continue to add innovation to our games, broadening the portfolio and exploring new territories in mid- core and casual. We take the art and science of gaming to the next level through our curiosity for the unexplored, passion for games, respect for each other and love for our players - and we’re not afraid to have fun along the way. In fact, together with our parent company Activision Blizzard and experts around the world, we believe having fun is good for you. There has never been a better time to join us. We're dreaming bigger and see a world of possibilities ahead. If you share our passion, our values, and our hunger to shape the future, join us in Making the World Playful!

Applications need to be in English.
Discover King at

King in San Francisco

Location Sanfrancisco (1)

“It’s a bit of a myth that people wear flowers in their hair here, but if you join us in San Francisco, we certainly won’t stop you doing it.”

It’s a small team here on the West Coast, but it’s one that is growing, both for our studio world and also our Advertising business. With its mild climate, stunning scenery and cosmopolitan character, San Francisco is one of North America's most beautiful and exciting cities. You’ll find our studio within striking distance of the AT&T stadium and only a short tram ride away from the heart of the city.

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Technology & Development @ King

V4P FEB19 014

Technology & Development

We create unforgettable games that are loved by hundreds of millions of players around the world. Every day we experiment, prototype and challenge the norms.

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