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Operations Data Analyst

V4P FEB19 029

Craft:

Data, Analytics & Strategy

Job Description:

The Operations Analyst will be a part of a globally distributed, passionate, and dynamic team

with a mission to build, innovate and operate a best- in- class loyalty program for King games and

our players. This role reports to the Assoc. Director of Operations and will be helping to identify

potential business opportunities improving the operations of the loyalty program.

Your role within our Kingdom

You have a passion for quantitative analysis and the ability to draw business insights that will

add real value to King. You will need to demonstrate the ability to learn quickly and work in a

fast paced and collaborative environment whilst communicating effectively with teams and

individuals across King - such as Developers, Designers, Business Performance Managers and

Marketeers.

Responsibilities:

● Analyze website performance, identify trends, and provide recommendations to increase

qualified traffic and to promote near- term strategic goals using data from Google Analytics

● Analyze our metrics across ICM, Player Support, Engineering , UX, UI and identify

opportunities to improve performance and player experience

● Assist in player journey mapping the experience on the portal and the experience for player

support

● Work across functional areas and use data to identify new capabilities to improve the

customer experience

● Monitor implementation of and make recommendations on tracking events that could

improve current operations

● Assist in designing, launching and maintaining analytics dashboard with clear,

easy- to- understand reporting, to provide better business insights into our internal operations

and customer experience

● Communicate results in a clear and concise manner, with an understanding of data

visualisation and the importance of drawing accurate conclusions from multiple data

sources

● Foster strong relationships with other key functions across King, such as Candy team,

Central Analytics, Corporate Strategy and Player Insights

Skills to create thrills

● 3+ years of relevant experience in data and analytics

● Experience using Google Analytics, BigQuery

● Strong aptitude for identifying problems with the ability to creatively troubleshoot issues

● Detail orientated, quality focused and player centric

● A growth mindset with a strong leadership attitude

● A self- starter with an entrepreneurial mindset

Bonus points

● Experience in loyalty or rewards programs

● Experience in a gaming, media or consumer web/mobile services company

● Ability to translate business needs to technical requirements and work with development

teams to ensure correct implementation of tracking events

● Experience using SQL for deeper analytical purposes

● Skills with standard reporting tools such as QlikView/Tableau/Looker. In addition, Shinny

or Streamlit experience

● Google Analytics certification preferred

A great saga needs diverse heroes

Making games is fun. Especially when you do it with people who share the same idea of what

makes a good workplace, great. We craft games for everyone, no matter where they are or who

they are, and we employ all kinds of people from all types of backgrounds to bring them to life.

We believe we simply can’t expect diversity in our players and new ideas in our games without

first nurturing it in our people. A great saga needs all sorts of heroes, wouldn’t you agree? That’s

why we provide equal opportunities and hire all sorts of talent.

We’re Seriously Playful

Officially, we are a leading interactive entertainment company for the mobile world. Unofficially,

we’re a serious business that takes pride in having fun. Every single day at King, we mix

intuition with logic, art with science and magic with mathematics to craft the games the world

loves to play. Together with our parent company, Activision Blizzard, our mission is to bring

moments of magic to everyday life. Do you think this is something you can help us achieve?

Then we’d love to talk with you.

Apply now!

Want to join our Kingdom? You can find more information on our culture, values and benefits,

including relocation packages at jobs.king.com. And we will be happy to tell you more about the

role and about us

About King

King is a leading interactive entertainment company for the mobile world, with people all around the world playing one or more of our games, including franchises such as Candy Crush, Farm Heroes, Pet Rescue and Bubble Witch.
We have 249 million monthly active users as of fourth quarter 2019 across web, social and mobile platforms. King was acquired by Activision Blizzard Inc. (Nasdaq ATVI) in February 2016 and operates as an independent unit of the
company.

A Great Saga Needs All Sorts of Heroes

Making games is fun. Especially when you do it with people who share the same idea of what makes a good workplace great. We design games for everyone, no matter where they are or who they are, and we employ all sorts of people from all kinds of backgrounds to bring them to life. Truth is, we simply cannot expect diversity in our players and originality in our games without first nurturing it in our people. A great saga needs all sorts of heroes.

Making the World Playful

Making the World Playful is what inspires us to create new experiences and raise the bar. It’s what makes King a place where we can all dream bigger, continue to add innovation to our games, broadening the portfolio and exploring new territories in mid- core and casual. We take the art and science of gaming to the next level through our curiosity for the unexplored, passion for games, respect for each other and love for our players – and we’re not afraid to have fun along the way. In fact, together with our parent company Activision Blizzard and experts around the world, we believe having fun is good for you. There has never been a better time to join us. We're dreaming bigger and see a world of possibilities ahead. If you share our passion, our values, and our hunger to shape the future, join us in Making the World Playful!

Applications needs to be in English.
Discover King at careers.king.com

King in Foster City

Foster City Reverse
Outdoorsy type? Foster City’s waiting for you! 24 parks. Tennis courts. Soccer fields. Rollerblading and biking trails. World-class windsurfing. Dragon boating. Picnicking. Birdwatching.… is it any… Browse all of the roles

Data, Analytics & Strategy @ King

V4P FEB19 029

Data, Analytics & Strategy

At King we’re dreaming bigger. Data, analytics and strategy are playing a key part across our Kingdom to shape our future.

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