Operations Analyst - Foster City
You will be a part of a team with a mission to build, innovate and operate technology for the distribution of King games & content.
This includes evaluating existing tech, developing new creative solutions to maintain a competitive advantage in the industry, investigating problems and collaborating with your fellow teammates on continuous improvement of our processes. You will work in collaboration with our game teams and enjoy a creative, challenging and collaborative workplace where your ideas will be every bit as valued as your Operations expertise.
We are seeking an Operations Analyst to lead in creating, analyzing and monitoring releases, content curation and campaigns across all brands within the portfolio. The successful candidate will also be expected to contribute to and support the work of developing our strategy.
Publish, validate and optimize releases across the portfolio while maintaining a high- quality standard to ensure 100% accuracy
Monitor release delivery to ensure campaigns are running as expected and targeting objectives are met
Manage the content that we share with our players to drive engagement
Check daily reports and provide troubleshooting support for issues and escalate to business and technical stakeholders when needed
Support technical testing and implementation of new product features
Collaborate with team members by providing guidance on how to continually improve operational processes, supporting systems and communication channels where needed.
Utilize experience to develop solutions, document internal procedures and best practices
Skills to Create Thrills
3+ years of Operations experience managing operational processes; having gaming experience is a plus
Experience in major distribution platforms
Experience with testing new product solutions and managing new technology platform integrations/migrations
Strong aptitude for identifying problems, troubleshooting issues and problem- solving
Strong written/verbal communication, relationship management skills, and attention to detail
Ability to work in self- directed, results- oriented work environments and multitask in a fast- paced environment
This role will be located in our Foster City,CA location.
A great saga needs diverse heroes
Making games is fun. Especially when you do it with people who share the same idea of what makes a good workplace, great. We craft games for everyone, no matter where they are or who they are, and we employ all kinds of people from all types of backgrounds to bring them to life. We believe we simply can’t expect diversity in our players and new ideas in our games without first nurturing it in our people. A great saga needs all sorts of heroes, wouldn’t you agree? That’s why we provide equal opportunities and hire all sorts of talent.
Want to join our Kingdom?
Application needs to be in English.
Technology & Development, Foster City